First Responder Frustrations
This is going to be tough to write, because it’s pretty personal.
Yesterday I was first responder to a motorcycle vs. car crash that happened outside my apartment. I was laying on my living room floor studying when I heard the crash and the ensuing commotion. I glanced out my window, saw a man down blood everywhere, and overheard someone saying “I think his leg is broken” as they were calling 911. Crap. I’ve got to get down there! Threw on a jacket, grabbed a pair of gloves from my garbage can (leftover in my pocket from Wednesday shift) and hustled outside.
Walking up I assessed the scene and asked if he was the only one injured. Driver of the car was okay (and walking around). I introduced myself to the man, who was howling in pain. Told him I was an EMT, lived next door and could I help him? It was then I realized I had *shit* for gear.
How do you work without your toolkit? When you’ve trained and trained and trained and worked relying on your gear to be at your side and in working order. All of a sudden something happens when you’re not on duty at work and you are NAKED. It was the worst feeling and completely frustrating. I almost stalled right there, not knowing what to do without my “stuff” and even once I started helping with what I could, I definitely felt thrown off the entire time.
I took an A&O as I improvised and managed to get his jeans cut off with the knife in my keys to expose the area. Removed his shoes and socks and found bilat pedal pulses even though I couldn’t get an accurate set of vitals since I WAS NOT WEARING A WATCH! (I did have an old crappy t-shirt I was willing to sacrifice as a bulky dressing in the case of severe bleeding.)
Aggh, I can’t even get into how frustrated I felt not being able to help in my full capacity. It’s almost like our gear becomes a crutch and then when it’s not there- will you be able to improvise on your feet and get everything done that you need to do?
Ultimately I held c-spine and from my position on the ground directed a nearby construction crew to set up some cones to keep the scene safe and direct traffic around us. I talked to the patient (who was freaking out about his mangled bike, not his mangled leg!) and tried to keep him calm. I know response times of SFFD are very fast, but that time I was on scene before they showed up felt EXCRUCIATINGLY long. And as the seconds ticked by before they showed up, I felt ashamed that I didn’t have equipment on me to do everything I was trained to do.
Once the medics showed up, I gave them the best report I could (minus vitals, ARGH) and put on their c-collar. I was so impressed with the crew who took over; talk about efficiency in action. The crew worked like a perfectly orchestrated symphony. I’ve never done a ride along with a SFFD truck and haven’t had the chance to watch a 4-man team go to work on a patient. It was marvelous to witness. They are some amazing and competent professionals.
They thanked me for the help and told me that I did a good job getting the area exposed and holding c-spine. Still, I REALLY wish I had been able to give them a full report with vitals, have the guy already collared, and had there been severe bleeding it would have been nice to have some trauma dressings on hand instead of my old t-shirt.
This has been the second time I’ve been a 1st responder out of sheer happenstance on being on scene when something happened (last time was a MVC on 280 when I was driving home from work in the pouring rain) and HATED the feeling of not having gear with me. That time I didn’t even have GLOVES.
I guess I need to get better at thinking on my feet and not relying on the gear as a crutch. But, at the very least I need to buy some gloves and keep them around. Also, next time something like this happens I would NOT run outside without my watch!!
I think it’s time to throw together a very basic, personal jump kit in an old gym bag or something. This one on amazon looks perhaps a bit much, but has some great ideas to get me started. All I know is I just despise that helpless, stalled feeling I had yesterday… and it’s still bothering me.

6 Comments
He was extraordinarily lucky to have someone as knowledgeable and competent as you there to help so quickly Courtney.
Oh my gosh! That is one of my worst fears about living where I do. There are lots of 4-wheelers and motorcycles that go by my house from Spring to Fall. Some of the motorcycles will be standing on their seats! The road in front of my house is not a smooth road. I do not want to be a first responder to that! I don’t have any training and it would take an EMS at least 30 minutes before they would get to my house if not longer!
I would throw together a basic kit if I were you. I would keep it with me even in the car. I have a cooler that I keep first aid things in for when we go out on our boat with the basics of band aids, ice pack and alcohol swabs. Nothing special but it would help I hope! lol I take it with us when we take our All wheel terrain out for a ride too and on vacations. I’ve not had to use it yet but you just never know.
I’m sure you did a fantastic job helping that man! He was lucky to have crashed in front of your house! I wouldn’t worry about it. Just get a quick little kit together since you live in a busy area and things happen like that more often than not.
Angela
You did a great job, and don’t even have to respond.Your good Samaritan instincts are commendable.
Other than your watch, I wouldn’t invest in much equipment as
you don’t want to be responsible vor your good intentions.
I think I would throw together a basic kit with gloves, watch, stethoscope, etc. You know what you would need to have as a first responder. I would keep one in your vehicle and one at home (and geesh maybe you need to carry one on your person, take Linus out of your bag since he won’t be on the BART and put some things in their instead). You may never need to use them but you will feel more secure having them available.
I’m glad you were there to help this guy. You think you weren’t prepared and you felt inadequate, but I’m betting he didn’t think that way at all. I think he was happy there was somewhere there who knew what they were doing; at least if it was just to keep him from moving around until other help arrived.
as an aside note, our church is in the process of starting a support group, I guess we will call it, for first responders to help them deal with all the “crap” we will call it that they see and help in how to deal with it with others who know what they are experiencing
hugs to you, you care and that is what really matters
betty
Courtney,
I think you are overly hard on yourself, just having the guts and sense of right-ness, to go down there in the first place gets top marks from me. I’m sure you provided calm and reassurance to the injured party until the SFFD arrived, which goes a really long way in a time of crisis. I’m glad there are people like you in this world-
Totally repeating Rachel’s comments… Court, you rock. Just by being there and by doing that initial assessment and controlling the seen YOU made the SFFD more efficient at that moment. Had you not done it, they would have started at step 0; you at least got through steps 1-3, enabling them to pick up where you left off.